What’s included in the 21-day Proof of Concept?
You’ll have access to the full platform. However, you won’t be able to ship a release of your application to the stable channel, create production licenses or distribute your application to customers.
What’s a “license”?
Each customer you deploy to via Replicated will need a license for an app installation. Each license is created in the Replicated vendor portal (or via our API) and distributed to each customer along with the installation instructions. The license identifies the customer and application during the installation and update processes.
What’s a “trial license”?
A trial license allows you to offer your application on a trial basis to prospective customers. These trial licenses have short expiration periods, as well as policies for what your application should do when the expiration date is reached.
What’s a “dev license”?
Developer licenses are designed to be used internally by your development team for testing and integration. A developer may create multiple developer licenses to test against different release channels.
What’s a “community license”?
Community licenses can be distributed with free or low-cost versions of your software. Customers get the core functionality of Replicated, but will only receive community support.
What’s a “user”?
Each member of your team with access to Replicated counts as one user. API Tokens also occupy one user. API tokens are used to automate the creation of releases and licenses via the <a href="https://www.replicated.com/docs/reference/vendor-api/" target="undefined" rel="noopener noreferrer">Vendor API</a>.
What’s a “release channel”?
When you create or release a version of your application via Replicated, you’ll assign it to a release channel. Every customer license points to a release channel. Customers assigned to a channel receive a notification when a new release is available. By default, there are three release channels (Stable, Beta and Unstable), but there is no limit to the number of channels that you can create.
What’s an “application”?
An application is the software package supporting specific tasks and operations that you build as your product to install into your customers’ environments. It isn’t a single binary, rather it’s all of the individual components which make your product.
My customer’s environment doesn’t have internet access. Can Replicated support this?
Yes, under the Enterprise plan, Replicated offers tooling that enables these airgap installations.
What are “Troubleshoot collectors & analyzers”?
Replicated Troubleshoot enables your application to collect a myriad of information from your on-prem customers’ instances for analysis and remediation. A collector identifies what to collect, and an analyzer is an automatic analysis of a support bundle that provides insights of known issues or suggestions of what might be the problem. The Business tier gives you access to a large number of commonly used collectors and analyzers. The Enterprise tier allows you to create custom collectors and analyzers.
I have or expect a lot of (modern) on-prem customers, can I get a quantity discount?
Yes, Replicated provides enterprise pricing that allows for hundreds or thousands of licenses to be distributed to customers.
I still have questions.
No worries. Feel free to email us at <a href="mailto:[email protected]" target="undefined" rel="noopener noreferrer">[email protected]</a>