Using Telemetry to Test Your Application Across Customer-Representative Environments
Our Director of Solutions Engineering, Chuck D’Antonio, walks through how to use Replicated’s Instance Insights (telemetry) to set up a GitHub action that tests a vendor’s application across their customer-representative environments. Watch the video or read the transcript to learn more.
Replicated Monthly Release Highlights - November 2023
Gobble gobble - our Product and Engineering teams have been hard at work getting big features ready in time for the holidays! It’s time for another fresh batch of exciting new capabilities available in the Replicated platform. Check out the recently shipped features and release highlights for November 2023.
The Replicated SDK for All!
Replicated now recommends that all vendors include the SDK with their application, regardless of how their application is packaged or delivered. Including the SDK unlocks additional functionality for any vendor’s application. Because the SDK is updated along with the application, new features can easily be made available to your customers without requiring a KOTS update.
Announcing: Customer Data Export Improvements
Today, we’re excited to announce new and improved ways to export and explore data about your customers and their instances. We've heard from customers that they want instance data in the hands of their analysts so that they can combine it with other data, like from CRMs, and build custom analyses and reporting. We are introducing three ways to do that now.
KubeCon Chicago 2023: Compatibility Matrix, Custom Keychains, and More
KubeCon Chicago was a blast -- we loved talking with customers, old friends, KubeCon first-timers, and everything in between. If you were able to visit the booth, thank you for stopping by to say hi!
The Replicated Booth at KubeCon Chicago: Lots of Swag, and Announcing New Features!
We’ve been preparing for KubeCon Chicago for months, and are looking forward to saying hello to old friends, meeting new ones, and showing off what we’ve been building. We’re excited to be sponsoring a gold booth this year, and can be easily found at C10 – right past the main entrance and next to the Rancher booth.
A mini-interview on Replicated Instance Insights
We sat down with Dexter Horthy, product manager for Instance Insights, to ask him about the progress vendors are making in measuring what matters for their apps running in customer-managed (non-SaaS) environments.
How Replicated uses the Compatibility Matrix to continuously test our KOTS installer releases on various K8s distributions and versions
Now with Replicated’s new Compatibility Matrix offering, we are able to confidently test KOTS compatibility, and the new Replicated SDK offering, on OpenShift, EKS, GKE, AKS, and more. KOTS testing continues to benefit with each new distribution and version added.
Announcing: Custom Metrics for Instance Insights
Announcing a new way to use Instance Insights: Custom Metrics. Beyond just instance uptime, app versions, and infrastructure status, vendors can now measure *anything they want* about customer instances.
Deploying your app for customers doesn’t have to hurt so much
There’s nothing like a good first impression, but most ISVs offer nothing like a good first impression of their app when installing into customer-managed environments. This blog will explore the pain of non-SaaS software installation and updates, and suggest some strategies to improve the experience for both vendors and their customers.
Replicated Recent Release Highlights - October 2023
Read all about improvements to Compatibility Matrix, Vendor Portal, our SDK, KOTS, kURL, and docs. Check out the release highlights for October 2023.
How KNIME used Replicated to Meet Customer Demand and Launch a New Product
In this video and transcript, Replicated's CEO Grant Miller interviews Jim Falgout, VP of US Operations at KNIME. Hear firsthand how KNIME uses Replicated in their distribution workflow and the success they've found selling into customer-managed environments.
How to Better Support your App Efficiently in Customer-managed Environments
Research shows that vendors need to make improvements around support efficiency and keeping customers on more recent versions of their apps. Both these factors should contribute to better customer satisfaction (CSAT) and improved net promoter scores (NPS).
What’s stopping you from distributing your application to customer-managed environments?
Let’s look at the perceived challenges that may be holding some people back. Clearly the concerns aren’t stopping everyone. 39% of software companies who don’t currently offer self-managed or on-premises versions of their products say they plan to open up these new addressable markets within the next year. Hint: Replicated can help!
Replicated Recent Release Highlights: September 2023
Read all about improvements to Compatibility Matrix, Vendor Portal, our SDK, KOTS, kURL, and docs. Check out the release highlights for September 2023.
Business is Booming in Customer-Managed Environments
Customer-managed environments pose distinct challenges, and opportunities, for any commercial independent software vendor (ISV), really anyone, who then needs to distribute their application for their business customers. The good news is that business is booming.
How to Add Continuous Release Testing to Continuous Integration
Diverse operating systems, hardware configurations, and software dependencies among customers can lead to issues that might hinder adoption and satisfaction; thorough compatibility testing as part of your continuous integration (CI) processes minimizes these risks, fostering user trust and loyalty while reducing post-release support burdens.
Announcing: Instance Telemetry Notifications
Today, Replicated is announcing a new way to get important updates about customers and on-prem instances to help catch problems before they get worse. This new feature helps vendors become proactive in reaching out to prevent support cases.
Announcing: Vendor Portal Improvements for Helm Installations
Today, Replicated is announcing additional features to complement the recent beta launch of the Replicated SDK for Helm Charts, making it easier for vendors to experiment with Helm CLI installations.
Replicated Recent Release Highlights: August 2023
It’s time for another fresh batch of exciting capabilities newly available in the Replicated platform. Check out the recently shipped features and release highlights for August 2023.
Announcing: New Registry UX and Test Workflows
New updates to the Proxy Registry experience that allow the testing of configured registries directly in the vendor portal and easier configuration of different registry types.
Introducing the Replicated SDK (beta)
We're pleased to announce the beta availability of the Replicated SDK for all vendors using the Replicated platform. The Replicated SDK is a new feature that's been designed to make Helm CLI based installations more transparent and manageable.
Helm alone is not enough (for commercial software distribution)
For software vendors with paying customers, there are a lot of distinct capabilities necessary to be successful. While Helm does its specific job of installing apps very well, Helm alone is not enough to handle the full lifecycle of commercial software distribution.
Testing Releases in Customer-representative Environments
A common challenge for independent software vendors (ISVs) is that the wild diversity of customer-managed operating environments makes testing their application very complex and time consuming. Replicated's Compatibility Matrix offers a solution.
Replicated Included in The InfraRed 100
Yesterday, Replicated was honored to be included in Redpoint Ventures’ list of top 100 companies transforming cloud infrastructure. The InfraRed 100 highlights companies that “set new benchmarks for reliability, scalability, security, and innovation, enabling businesses to thrive in a cloud era and ushering a new paradigm of building applications”.
Replicated Recent Release Highlights: July 2023
The fireworks have settled down, but our Product & Engineering teams are still lighting up new features. It’s time for another fresh batch of exciting capabilities newly available in KOTS (our application manager), kURL (our installer), and the vendor portal. Check out the recently shipped features and release highlights for July 2023
Revolutionizing Vulnerability Management with VEX
Learn how VEX (Vulnerability Exploitability eXchange) revolutionizes vulnerability management, and how Replicated is leveraging it to offer a standardized and automated approach to efficiently address vulnerabilities.
ISV Testing Strategies for Reliability and Compatibility
ISVs should be able to test a release prior to distributing to end-customers. Tests will cascade from quick and simple tests that can be done at every app code commit, to more time consuming complex tests that are run in preparation for a full customer-facing release.
Why ISV software distribution teams are overworked (and what to do about it)
Teams responsible for the distribution of their software into customer environments overworked and underfunded. We dig into some of the common reasons and look at ways to address this challenge.
Replicated Recent Release Highlights: June 2023
The summer heat is building and our Product & Engineering teams are bbqing up new features. It’s time for another fresh batch of exciting capabilities newly available in KOTS (our application manager), kURL (our installer), and the vendor portal. Check out the recently shipped features and release highlights for June 2023 below.
On-Prem Perspectives: Streaming Data with Meroxa
Meroxa's VP of Engineering Simon Lawrence sits down with Replicated's Sr. Developer Advocate Ian Zink to chat about the importance of having an on-prem offering and the opportunities it unlocks for their small team. By offering an on-prem version of their product, Meroxa is able to pursue high-revenue customers that require high levels of data control and security.
All K8s are not the same: How ISVs test compatibility
When distributing a Helm chart to hundreds of enterprise customers, it's important for ISVs to ensure compatibility with a range of Kubernetes versions, distributions, configurations, add-ons, and entitlement. Here's how.
Using Security as a Catalyst to Improve Application Adoption Metrics
Replicated recently announced new version adoption reporting. If your software adoption metrics signal challenges with your enterprise customers taking on recent software updates, consider using security as an enabler.
Announcing: Adoption Reporting
Today, we’re thrilled to be launching some brand-new adoption reporting in the Replicated Vendor portal. Replicated customers can now see key version adoption data rolled up across all their customers. This adoption report will provide not only at-a-glance tactical and operational details, but also key strategic metrics for understanding and improving the quality of the software you distribute.
Roundtable with Opal | Better Adoption, Enhanced Security: The Hidden Impacts of Higher Adoption in Software Distribution
Replicated team Andrew Storms (VP, Security), Ian Zink (Sr. Developer Advocate), Dexter Horthy (Sr. Product Manager), and Lance Larsen, Head of Solutions at Opal review Replicated’s new adoption reporting and share a roundtable discussion. They explore how tracking and improving adoption can lead to enhanced security and discuss best practices for measuring adoption metrics in on-prem distribution.
Replicated Recent Release Highlights: May 2023
The summer heat is becoming active and our Product & Engineering teams are storming up new features. It’s time for another fresh batch of exciting capabilities newly available in our application manager, our Kubernetes installer, and the vendor portal. Check out the recently shipped features and release highlights for May 2023 below.
Announcing: Regex Config Input Validation
Now in version KOTS 1.98.0+ you can define guardrails using regular expressions to ensure values provided by an end user are valid.
Secure Everything Everywhere All at Once
Security requires a comprehensive approach to be successful, and Replicated helps security-conscious vendors and enterprises meet their goals. We can think of 1/ security strategy for the enterprise who wants control of their data and the apps they use, 2/ security approaches used by the vendor building the app, and 3/ security by design that’s embedded within Replicated to facilitate both. This blog will explore the many layers of security that are necessary to protect apps and data in customer-controlled environments – everything, everywhere, all at once.
KubeCon EU 2023: Swag Awards, Impromptu Interviews, and More!
Wow - a week out, and we are still blown away by all the incredible conversations we had at KubeCon EU. If you visited our booth, you know exactly how we feel. We were able to chat with so many companies about how to optimize their deployments into customer-managed environments, including needs like air gap support, customer telemetry, managing customer licenses, handling upgrades, complementing Helm, and more. Some highlights of the week include –
The Replicated Booth at KubeCon Amsterdam: Coffee, Art, and Kubernetes
KubeCon EU is April 18 - 21, and we couldn’t be more excited! If you’re going to be at KubeCon, don’t forget to stop by and see us at Booth s34. We’ve been preparing to see everyone in Amsterdam for months - designing our booth to match the beautiful host city, picking the perfect swag, hiring a local live artist, and more.
Measuring up: The Existential Crisis for Commercial Software Distribution
Independent software vendors (ISVs) need to urgently rethink how they distribute their applications to their customers' self-managed environments (i.e. on-premises, VPC, or air-gapped environments). Without more useful metrics to give them insights to their actual holistic performance, they have hidden problems they can't quantify or address, which threaten their success.
Replicated Recent Release Highlights: April 2023
As the warm weather is being distributed more widely, our Product & Engineering teams are springing forth new features. It’s time for another fresh batch of exciting capabilities newly available in our application manager, our Kubernetes installer, and the vendor portal. Check out the recently shipped features and release highlights for April 2023.
SettleMint | Replicated - How SettleMint ‘Opened the Door to On-Prem Capabilities” with Replicated
SettleMint gives developers the infrastructure and tools they need to quickly and easily build decentralized applications. Once they started using Replicated, they were able to transform their software distribution and use the same code base to distribute their SaaS and on-prem offerings.
Customer Interview: AI Training Data Anonymization with Subsalt
In this customer interview, we delve into the ways in which Subsalt is utilizing Replicated to facilitate the anonymization of AI training. As an essential aspect of data privacy and security, anonymization ensures that sensitive information is protected and remains confidential. By using Replicated, Subsalt can create a secure environment where data is encrypted, and privacy is maintained throughout the AI training process.
Replicated Recent Release Highlights: March 2023
Spring is deploying quickly and so are the new features from our Product & Engineering. It’s time for another fresh batch of exciting capabilities newly available in our application manager, our Kubernetes installer, and the vendor portal. Check out the recently shipped features and release highlights for March 2023 below.
Happy Women’s History Month from Replicated!
From Grace Hopper to Katherine Johnson, groundbreaking innovations by women have changed the entire landscape of our existence in the best ways. In celebration of Women’s History Month, let’s also introduce a few of the Women of Replicated who are making history themselves.
Why Replicated has moved away from recommending Longhorn for kURL storage
Replicated recently changed its recommended and default storage provider away from Longhorn and back to Rook and OpenEBS. This post explains the history and reasoning for the new direction for embedded cluster storage.
Instance Insights: Install Success Rate
Surveying your install success rate gives you insight into the quality of the packaging of your software and how prepared you and your customers are to begin the install. How many attempts does it take before an install is successful? What percentage of installs require more than one attempt? How often are installs successful on the first attempt?
Announcing: Improved Customer Reporting
Today, Replicated shipped an improved customer reporting view. This builds heavily on the work done in Instance Insights: Instance Telemetry to pull instance insights up to the customer level, aggregating data from all instances deployed for a single customer license.
Allow Users From Your Company to Auto-Join Your Replicated Team!
We’ve enhanced the experience of onboarding new vendor users by allowing users with a matching email address domain to automatically join your team. It’s no longer necessary to send invites to each user within your organization if you want to allow read-only access to all employees for that specific team.
How to validate the SBOMs on Replicated Releases
A software bill of materials (SBOM) is a list of components that make up a software product. Most all software products use a combination of open-source and commercial software components from third-party vendors. Because each element has potential security implications, awareness of these sometimes hidden components is critical to understanding any software's current and future cybersecurity vulnerabilities. Replicated has been delivering SBOMs alongside every KOTS, kURL, and Troubleshoot release for some time now. We have recently updated our documentation and processes to make it easier to validate SBOMs on releases.
Replicated Recent Release Highlights: February 2023
Over half way through winter and spring is nearly on-premises. While the temperatures have been icy, come get some hot new insights from our vendor portal. It’s time for another fresh batch of exciting capabilities newly available in our application manager, our Kubernetes installer, and the vendor portal. Check out the recently shipped features and release highlights for February 2023!
Instance Insights: Time to Install
The first metric we’ll dive into in the Instance Insights series is time to install. The time it takes for end users to get a vendor’s software up and running in a new environment is a key indicator of the quality of the packaging, configuration, testing, and documentation of the delivery of a software product.
How the GitLab Team Made Software Distribution a Core Product Competency
At RepliCon Q4 2022, one of Replicated’s Senior Product Managers, Dex Horthy, sat down with Dilan Orrino, DJ Mountney, and Jason Plum from GitLab and chatted about how their team things of excellence in software distribution.
Become a Replicated Expert with Hands-on Labs
Replicated hands-on labs are a great resource to learn everything you need to be successful in distributing and supporting your application in your customers’ diverse Kubernetes environments.
Announcing: Improved Customer Instance Telemetry
This week, Replicated’s Vendor Experience team shipped a complete rebuild of our telemetry and reporting pages for the health and status of vendors’ end-customer instances running in the field. This is the first feature in our improved Instance Insights capabilities theme making it easy for Vendor Support Engineers and other customer-facing staff to understand the health and performance of a customer instance in one place.
Introducing Replicated Instance Insights: Key Metrics for Customer-Hosted Applications
This is the first article of a series in which we'll dive into using strategic metrics to drive excellence in commercial off-the-shelf software. It's important to align on what to measure and how before launching any customer-hosted or on-prem initiative.
Replicated Recent Release Highlights: January 2023
Check out the recently shipped Replicated features and release highlights for January 2023.
Rapid release iteration with Replicated and Tilt
We describe how to setup an inner loop development cycle with Application Manager (KOTS) and use Tilt to automate that inner loop for truly rapid release iteration.
Replicated Completes SOC 2 Type 2 Audit
Replicated today announced the successful completion of our System and Organization Controls (SOC) 2 Type 2 attestation for security and confidentiality. This achievement reflects the company’s commitment to cybersecurity.
Replicated Recent Release Highlights: November 2022
November brought with it shorter days and longer nights, but the Replicated Product & Engineering teams were undeterred preparing a feast of new features. See the latest new Replicated features in this edition of Recent Release Highlights!
Pinning Your kURL Installer for Greater Consistency
Your kURL installer specification allows you to specify what components (add-ons) you want in your embedded K8s cluster. Those component versions can be pinned, which helps get everyone running the same versions.
When to Choose Self-managed vs SaaS for Your Applications
We believe there is a place for SaaS software, and it is important to understand how the decision between the self-managed vs SaaS is made. This post explains the two primary axes of the decision.
Replicated Recent Release Highlights: October 2022
As the leaves drop, so do the new features. Check out all of the latest features that landed in October
Enhancing the Replicated App Manager with Rqlite
Starting in v1.89.0, the app manager uses rqlite instead of Postgres to store metadata like version information. This change is the first step toward a more highly available and more supportable app manager.
Debugging Kubernetes: Enhancements to Troubleshoot
We're happy to announce some new updates for the Troubleshoot project to help make debugging K8s applications more modular and dynamic, including online specs.
Enhanced Helm is Now Open for Public Beta
Our enhanced Helm offering has progressed to an “open beta” stage. This means both vendors currently using Replicated and the general public are now eligible to apply to join our beta program.
Replicated Recent Release Highlights: Sept 2022
Spring and summer gave autumn a miss, but the Replicated Product & Engineering teams are charging ahead on our product roadmap! Check out all the new stuff in this recap.
Research report: Customer Demand Drives On-premises Software Growth
Perhaps surprising to prevailing wisdom, this year’s report shows just how strong the demand continues to be for on-prem software. Spoiler: this segment is alive and thriving.
How to run GPU Workloads on a K8s Cluster with kURL
When using kURL for an on-prem Kubernetes installation, it is possible to enable GPU support with some minor changes in the kURL spec. This blog post will guide you through the different steps needed to enable GPUs.
Replicated Recent Release Highlights: August 2022
Summer may be winding down, but the Replicated Product & Engineering teams are moving full steam ahead on our product roadmap! It’s time for another fresh batch of exciting capabilities newly available.
Troubleshoot.sh (A Guide to Debugging Kubernetes)
Replicated sponsors an open source project called Troubleshoot, follow the link for the official troubleshoot.sh page. There are two major sides to Troubleshoot, which are preflight checks and support bundles.
How to Run CIS Benchmark Tests on K8s Clusters Installed with kURL
As part of our continuing effort to help vendors ship software securely to their customers, we added a new feature that enables you to create a Kubernetes node that meets CIS benchmark best practices.
Replicated Recent Release Highlights: July 2022
July was another big month for the Replicated Product & Engineering teams! We have some exciting new capabilities to share based on input from vendors like you.
The Hidden Pain of DIY On-prem K8s-based Software Distribution
This blog is going to be a little different – rather than tell you about all the wonderful ways Replicated is helping software vendors, we’re going to explore what the experience is for those companies who try to build their own DIY software distribution tooling.
The Value of Preflight Checks for Software Installation
Preflight Checks allow ISVs to define specific checks for each release to ensure the environment has been appropriately provisioned and all system requirements are met. Read on to learn more about how Preflight Checks reduce customer frustration and speed up the time to value for a newly deployed application.
Improved Kubernetes Application Management
The admin console application dashboard and version history pages of Replicated's App manager have now been redesigned for aesthetic and functional improvements. Read on for an in-depth look at all of the recent changes for your end customers!
Replicated Recent Release Highlights: June 2022
June was another big month for the Replicated Product & Engineering teams! We have some exciting new capabilities to share based on input from vendors like you.
Replicated Recent Release Highlights: May 2022
We’re always hard at work adding new enhancements and features to Replicated. Read all about them in our newest Replicated Release Highlights blog!
How to Use ‘Strict’ Application Preflight Checks to Prevent Unsuccessful Application Installs
This feature enhancement allows you to specify if you want a failed preflight check to block a requested application deployment.
Enable Semantic Versioning and Automatically Deploy New Versions
Replicated recently released two great new features that are even more powerful when used together: our new support for semantic versioning and automatically deploying updates.
Replicated Recent Release Highlights: April 2022
April was an exciting month for us! We’re always hard at work adding new enhancements and features to Replicated. Read all about them in our newest Replicated Release Highlights!
HashiCorp Achieves 208% ROI Using Replicated: Forrester TEI Report™
We’re proud to announce that Replicated has proven to be an effective driver of savings and efficiency in Forrester’s new Total Economic Impact (TEI) Report. The study is now available and verifies that Replicated provides immense value for enterprise software vendors.
Adventures in Database Administration - Starring SchemaHero!
Schemhero enables Kubernetes administrators to create, import, and manage containerized databases using the same YAML definitions used for virtually every other component of a Kubernetes cluster. Read how in our new post!
Replicated Recent Release Highlights: March 2022
March was an exciting month for us! We’re always hard at work adding new enhancements and features to Replicated. Read all about them in our newest Replicated Release Highlights!
Support Bundle Control for Troubleshoot.sh
Believe it or not, our engineers have made troubleshoot.sh even better by creating a supplementary plugin that converts `support-bundle` output from JSON to standard `kubectl` output, saving even more time & flowing seamlessly into standard workflows for Kubernetes admins.
Watch The “Highway to Helm” Webinar On-Demand
We're all fans of AC/DC, but as it turns out, a lot of Kubernetes developers are fans of Helm charts, as well. Watch our newest webinar, Highway to Helm: Operationalizing Kubernetes App Delivery now!
Introducing the New Replicated Docs Site!
One of our primary goals at Replicated is to make the distribution and management of your application easy. Read all about our brand new Replicated docs in this announcement post.
Replicated Recent Release Highlights: February 2022
February may be the shortest month of the year, but we’ve still managed to pack in several new enhancements to Replicated. Read all about them in our newest Replicated Release Highlights!
The Challenges of ‘Day 2’: Q&A with Replicated Product Manager Alex Parker
In this post, we sit down again with Replicated Product Manager Alex Parker to discuss the ins and outs of a Kubernetes app’s Day 2 experience.
Replicated Recent Release Highlights: January 2022
New year, same great product innovation from Replicated! Check out the recently shipped features and release highlights for January 2022 below.
New Features Announced: Improvements to UX, Host Preflights Support Great Product Experience
In upcoming releases of the Replicated app manager and Kubernetes installer, we will introduce two exciting new features that we want you to be aware of.
NEW: Log In to Replicated Using Google Auth
New and existing Replicated users now have the ability to sign in to their Replicated.com vendor portal accounts using Google Authentication.
Q&A with Replicated Product manager Alex Parker: The Challenges of “Day 1” Delivery of Kubernetes Apps for Enterprises – and How to Get It Right
In this blog, we’ll show you what’s involved in delivering a modern app to the enterprise, what the challenges are in doing so, and why it’s so valuable to get it right.
Replicated Recent Release Highlights: December 2021
Wait a minute, what do we mean, “December”? It’s January! Yes, and Happy New Year! Like many of you, we took a little time off between the holidays to cozy up by a fire, sip some hot cocoa, and enjoy some much-needed time off with friends and family.
New Exciting Support Enhancements for 2022
Happy New Year friends! Replicated Engineering is always working to provide the best support experience for you and your teams. Continuously evaluating and improving our processes for your benefit is a top priority and we can’t wait to share a few new updates with you happening in the new year!
Replicated Repositories Are Not Impacted by the log4j Vulnerability
We’re not affected by any log4j vulnerabilities as our products don’t use Java. If you have any questions or would like additional information, please reach out to firstname.lastname@example.org with any inquiries.
End-to-End Prometheus Alerting Example with Replicated
Observability has emerged front-and-center in the DevOps toolkit for optimizing organizational performance and delivering high-output, high-quality software. Observability methods and tools are evolving rapidly, from scraping and sampling to tracing and indexing.
Announcing the New Replicated Beta Program
We’ve recently built the Replicated Beta Program! Because we are inventors, designers, and tinkerers at heart; we are constantly iterating on the Replicated product. New capabilities, features, use cases — our imaginations for new Kubernetes (K8s) solutions are limitless.