Support your app efficiently
A unified platform to streamline support of your application in your customer’s environment, reducing effort and increasing satisfaction
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Replicated Value
Replicated brings everything you need to efficiently handle the toughest requirements around delivering your app to your customers. Our platform is designed around the needs of your organization to help simplify complex tasks. Don’t try to build all these capabilities yourself! Instead reduce your effort and cost with a trusted solution.
How it Works
Keep customers on the latest releases
See what versions of your app your customers are running
Provide simple "one-click" upgrades to the latest versions
Automate updates and patching using semantic versioning
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Get the info you need to pinpoint issues
Collect, redact, and analyze customer app configs and logs
Avoid the back-and-forth delay in chasing important details
Build customized checks and logic into your support bundles
Increase reliability and high availability
Set up snapshot backups of your app, data, and config info
Rollback updates for unexpected errors or breaking changes
Restore and recover everything with open source Velero
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Count on us for expert help
Rely on Replicated engineers and active community
Upgrade to 24x7 help with Enterprise support offerings
Enjoy deep K8s expertise when you need it
How it helps
Business benefits
Reduce support costs and effort
Avoid incidents around already fixed issues
Solve issues faster
Reduce reliance on customer K8s experience
Improve customer satisfaction and confidence
Technical benefits
Patch CVEs before they impact customers
Gather all the info you need in one go
Restore apps to last known good configs
Get help and advice from our team
Work with proven tooling
Measurable impact
Track your improvements around key performance metrics like reduction in support engineer hours per call, reduction in escalations to engineering, avoidance of repeat issues across different customers, and customer satisfaction.
Our own Replicated support team reports that Severity 1 issues are closed 3x faster when a support bundle is included.
Explore the Replicated Platform
For a more in depth explanation of the Replicated platform check out some of our other pages.
Learn more
Ready to get started?
Explore the product further, or create an account now and start exploring on a Community License. You can also contact us if you'd like a demo or to discuss one of our pricing plans.
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