Troubleshoot & Support
Replicated provides a framework that automates common support tasks and expedites remediation for trustless troubleshooting in customer-controlled environments.
Embedded Troubleshoot Analyzers
Identify common application level errors for faster diagnosis of application issues for trustless troubleshooting with custom redaction from support bundles to remove sensitive data before sharing.
Troubleshoot Collectors
Collect customer data with redaction of sensitive information for secure support and troubleshooting.
Preflight Checks
Ensure predictable deployments, with advanced validation of the customer environment for the requirements of your application.
Configuration Validation
Test the validity of the configuration parameters entered by your customer post-install.
External Support Tier
Get support for issues that cannot be resolved at the vendor level — through easy-to-use help desk and Slack channels.
White Glove Deployments
With the Replicated Enterprise Plan, vendors will be able to schedule up to 5 white glove deployments per month. For these deployments, a Replicated Kubernetes expert will join a call or video conference with your end customer to make sure any deployment issues are immediately addressed.
Priced for businesses of all sizes.
No matter the size of your business, there’s a plan for you. Sign up and get access to the full platform for 30 days to build your technical proof-of-concept.