Measure What Matters

A unified platform bringing the visibility you need to speed up app installs, improve reliability, and delight customers.

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A summary image showing an uptime graph, installation progress bars, and adoption area graph of active instances on different versions and a bar graph trending upwards

Replicated Value

Replicated brings everything you need to efficiently handle the toughest requirements around delivering your app to your customers. Our platform is designed around the needs of your organization to help simplify complex tasks. Don’t try to build all these capabilities yourself! Instead reduce your effort and cost by going with a trusted solution.

How it Works

You can’t improve what you can’t measure. Replicated helps you leverage insights about the health and performance of your application in customer environments to drive continuous improvement.

Improve installation times

1

Understand how long it takes to get your software up and running in the field

2

Track installation progress and success rates across  different customer environments

3

Identify bottlenecks, friction points, and areas for improvement

Several installation progress bars at different progressions
Area line chart showing the number of active instances on three different versions from January through April

Drive adoption of new releases

1

Align teams around value delivery and a great upgrade experience by measuring new version adoption

2

Reduce the overhead of maintaining support and documentation of older versions

3

Understand effectiveness of communication and marketing of releases

Enhance reliability

1

Understand the health and performance of your software in customer environments

2

Cultivate proactive awareness of customer instance issues to minimize incident impact

3

Resolve problems faster with the status and history of customer instances at your fingertips

Uptime chart showing instance activity with active, degraded, and inactive statuses
A variety of simple charts and graphs

Sell faster and reduce churn

1

Gain visibility into active or pending churn indicators with instance status reporting

2

Understand your trial or POC conversion timeline and identify at-risk evaluations

3

Explore how installation and adoption metrics drive business indicators like churn and close rate

How it helps

Business benefits

  • Accelerate delivery of new features and product value

  • Identify and reduce churn

  • Accelerate proof-of-concept and time-to-value

  • Reduce downtime and support burden in customer environments

Technical benefits

  • Use information about customer environments to make better product and engineering decisions

  • Drive empowered teams aligned to data-driven, measurable goals

  • Improve application stability

  • Solve customer problems faster

Measurable impact

Measure and track your performance of key metrics to understand and improve the delivery and distribution of your application(s) to customers. View data on adoption rate, time to install, uptime, upgrade success rate, and more to make data-driven improvements and drive value increase. Teams that measure these operational metrics have a better chance at improving them.

In terms of time to value, if you deliver a feature that takes three months for you to get to your on-prem customer, that’s three months of that feature not getting any value for your customers. That return on investment is massive.

BARRY GLEESON  | PRODUCT MANAGER
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Explore the Replicated Platform

For a more in depth explanation of the Replicated platform check out some of our other pages.

Replicated platform overview
Manage releases and customers
Define and install K8s distros
Support your app efficiently
Secure your app delivery
Pricing

Learn more

Testing Releases in Customer-representative Environments

Automatically test your new releases on truly customer-representative environments—same cloud provider, same Kubernetes distribution and version, and even the same entitlements and configuration.

Helm alone is not enough (for commercial software distribution)

We love Helm! But, using just Helm for commercial software distribution can only take you so far. Luckily, Replicated's new features perfectly complement Helm to supercharge your deployments.

Introducing the Replicated SDK (beta)

With the Replicated SDK, vendors can now get an overview of how well their software is performing and how often it's being used. They can even set notifications based on these metrics, down to the instance level for particularly sensitive customers.

Ready to get started?

Explore the product further, or create an account now and start exploring on a Community License. You can also contact us if you'd like a demo or to discuss one of our pricing plans.

Get a demoTry for free

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